Accessibility statement

Sodexo undertakes to make its website accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005. 

To this end, it shall implement the strategy and actions detailed in its multi-year plan which is currently being drawn up. 

This declaration of accessibility applies to the Sodexo Live! website. 

The Sodexo Live! site is partially compliant with RGAA 4.1 Double-A (AA) level due to the non-conformities and deviations listed below. 

The compliance audit carried out by Ipedis (go to Ipedis website) reveals that the compliance rate is 81,67%:

  • 49 compliant criteria 
  • 11 non-compliant criteria 
  • 46 non-applicable criteria

The contents listed below are not accessible for the following reasons. 

Non-compliance 

Several elements of non-compliance are described in this document, some of which are recurrent on several pages: 

  • Some text colors are not sufficiently contrasted with their background.
  • Some transcripts or audio descriptions are not complete.
  • Some media contents (audio, video) cannot be controlled by the keyboard.
  • Some links combined with their context fail to describe their purpose or destination. 
  • Some scripts cannot be rendered by assistive technology.
  • Some scripts cannot be controlled by the keyboard.
  • Some context changes are initiated without giving users advanced warning.
  • Some status messages are not correctly announced by assistive technology.
  • Some pages do not validate against formal specifications: opening and closing tags, no duplicate attributes, and unique ids.
  • Some language changes are not indicated.
  • On some pages, the information is not structured by appropriate headings. 
  • Some lists are not tagged as such.
  • Some information disappears when CSS is disabled.
  • Some focus indicators are not visible.
  • Some information is only provided by its shape, size, or location.
  • Some form fields have no explicitly related label.
  • Some logically related form fields are not explicitly grouped.
  • Some form fields do not control data entry.
  • For some form fields, if an input error is detected, the user is not helped to identify and correct it.
  • Some form fields do not have the correct autocomplete attribute values for inputs that request information about the user.
  • On some pages, the tab order does not follow relationships in the content.

Derogations for disproportionate burden

No derogation identified. 

Content not subject to the obligation of accessibility

This statement was made on 26/04/2024. 

Technologies used for the website development: 

  • HTML5 
  • CSS 
  • JavaScript 

The tests of the web pages were performed with the following combinations of user agents and screen readers: 

  • NVDA avec Google Chrome

The following tools were used in the evaluation: 

  • Web Developer Toolbar
  • WAVE
  • WCAG – Constrast checker
  • Accessible Color Picker
  • Taba11y
  • Axe DevTools – Web Accessibility Testing
  • Assistant RGAA
  • PDF Accessibility Checker (PAC) 2021

Pages of the site having been the subject of the verification of conformity: 

  • Homepage
  • Contact
  • Terms & Conditions
  • Sitemap
  • Accessibility
  • Our people
  • Who we are
  • Our stories
  • Story
  • Conference Centers
  • Cultural Destinations
  • Our impact    

If you are unable to access any content or service, you can contact the website manager to be directed to an accessible alternative or to obtain the content in another form. 

Contact the communication department of Sodexo at the following email address: sodexolive@sodexo.com

This procedure is to be applied in the following case: 

You have reported to the website manager a lack of accessibility that prevents you from accessing any of the content or services of the portal and you have not received a satisfactory response. 

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