What we do

Cultural Destinations

Le Jules Verne restaurant on the Eiffel tower

Turn the unmissable into the unforgettable

Grow your business with a partner that stays true to your purpose, so you never compromise your vision. Plus take advantage of the kind of bespoke solutions for your museum, zoo, aquarium or botanical gardens that drive customer satisfaction and make memories that last forever.

Provide your guests with the Best-in-Class Service

Add that perfect touch. Boost customer satisfaction and profits with a business solution that stays true to your purpose, with Sodexo Live! as your partner.

  • Food retail

    Transform your food offering. From grab & go and pop-ups to digital services and contactless payment to support with recipe ideas and wellness - we’ll deliver culinary and cultural experiences for guests across the globe.

  • Catering and Hospitality

    Wherever your venue is in the world, deliver authentic flavours to reflect the local cuisine and bring everyone's taste buds to life.

  • Retail Merchandising

    Craft a better visitor experience focusing on space and resource management, re-engineering service delivery and the user experience.

  • Venue Sales and Marketing

    Stand out from the crowd. Let our specialist marketing and sales team elevate your venue and maximize revenue 365 days a year with lead generation, acquisition and customer retention, guest experience, spaces & resources optimization and service delivery.

  • Design & Space Management Consultancy

    Venues are evolving, fast – let us help you redesign your food outlet and kitchen with a focus on user experience, safety and compliance and technology and transform your front and back of house spaces into a welcoming place for guests and employees.

  •  The National WWII Museum in New Orleans
  • Delicious food at the Royal Botanic Gardens with golden spoon
  • Signet Library indoors with lights
  •  The National WWII Museum in New Orleans
  • Delicious food at the Royal Botanic Gardens with golden spoon
  • Signet Library indoors with lights
  •  The National WWII Museum in New Orleans
  • Delicious food at the Royal Botanic Gardens with golden spoon
  • Signet Library indoors with lights
  • Delicious food at the Royal Botanic Gardens
  • A couple eating food at the Hollywood Bowl
  • Bateaux Parisiens on the Seine in Paris
  • Delicious food at the Royal Botanic Gardens
  • A couple eating food at the Hollywood Bowl
  • Bateaux Parisiens on the Seine in Paris
  • Delicious food at the Royal Botanic Gardens
  • A couple eating food at the Hollywood Bowl
  • Bateaux Parisiens on the Seine in Paris

They trust Us

We proudly serve visitors in famous venues, including:

  • Cultural destinations around the world

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  • Tourists a year with the Bateaux Parisiens

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  • Prestigious locations in Paris area

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Benefit form
Our Expertise

  • 01

    Trustworthy

    Benefit from decades of experience with hospitality specialists who are 100% aligned with your mission and identity.

    7% revenue increase at WWII Museum in New Orleans in just 1 year

  • 02

    Insightful

    Focus on what’s really important. In-depth knowledge of visitor expectations and interests, both locally and globally, help refine your offering as well as surprise and delight your guests.

    93% visitor satisfaction for food & beverages at a major museum in the United States

  • 03

    Foodies

    Enhance every occasion. Renowned chefs and high-quality food ensures the food experience merges with your visitors’ cultural experience.

    Operate Le Jules Verne, a MICHELIN-star restaurant in the Eiffel Tower

  • 04

    Revenue Driver

    Increase your opportunities. Marketing and sales experts are on hand to drive meetings and events to your venue.

    Tripled Paris’ le Petit Palais turnover in 10 years

  • 05

    Responsible

    Protect your reputation. As a true business partner that is supportive of your organization’s mission and social responsibilities.

    Introduced compostable packaging at Edinburgh’s Royal Botanic Garden

Our Brands

From the highest culinary talents in Paris to boats on the Seine, we delight and engage guests the world over with our distinctive brands.

Our stories about
Cultural Destinations

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Cultural destinations frequently asked questions:

Museums, zoos, aquariums, botanical gardens and other cultural destinations can improve the visitor experience by creating a seamless and engaging journey from arrival to departure. Clear wayfinding, welcoming visitor services, high-quality food and beverage, cafés and restaurants, retail and comfortable spaces to take a break can reduce friction and help visitors make the most of their time at the destination. Visitor feedback and operational insights can also help identify opportunities to continuously improve the experience.

Integrated hospitality services can enhance the visitor journey across museums, zoos, aquariums, botanical gardens and other cultural destinations. Cafés and restaurants, grab-and-go food, event hospitality, retail and merchandise, visitor services and venue sales can create opportunities to relax, engage and connect with the destination. When carefully integrated, these services can improve visitor satisfaction while creating additional commercial opportunities and staying true to the destination’s identity.

Cultural destinations can increase visitor satisfaction and revenue by creating food, hospitality and retail experiences that complement the visit. High-quality food and beverage, distinctive retail, seasonal offers and events can encourage visitors to spend more time at the destination and engage with more of its offer. At the National WWII Museum in New Orleans, an integrated hospitality approach contributed to a 7% revenue increase in one year, demonstrating how visitor experience and commercial performance can strengthen one another.

Food and beverage can enhance the visitor experience by providing opportunities to relax, recharge and spend more time at the destination. Cafés, restaurants and grab-and-go options can respond to different visitor needs, while local cuisine and seasonal menus can reflect the identity and character of a museum or cultural destination. A well-designed food and beverage offer can improve visitor satisfaction while creating additional revenue opportunities.

Cultural destinations can increase visitor spend by making food and beverage, retail, events and premium experiences a natural extension of the visit. Relevant offers, convenient service locations and experiences connected to the destination’s story can encourage visitors to explore more and spend more time on site. The priority is to create additional value for visitors while respecting the destination’s mission, identity and purpose.

Museums, zoos, aquariums, botanical gardens and other cultural destinations should look for a hospitality partner that understands and respects their mission, identity and purpose. The right partner should combine expertise in food and beverage, retail, visitor experience and venue sales with the flexibility to tailor services to each destination. This approach can help improve visitor satisfaction, support efficient operations and strengthen long-term commercial performance without compromising what makes the destination unique.

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