Research & Insights

What Airport Lounges Travelers Value Most from Food, Beverage, and Hospitality

September 2026

The Future of Airport Lounge Experiences explores what travelers value most in airport lounges and how airlines, airports and card issuers can use those insights to create premium lounge experiences that build loyalty.

Unique insights

Food and beverage is one of the things guests remember most about a lounge. It plays an important role in creating a premium lounge experience.

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Airport lounge visitors surveyed
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U.S & U.K travelers aged
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First, Business and Economy classes
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