Developing hospitality excellence

Sodexo Live! Academy

Exceptional people create exceptional guest experiences.

Empowering the people behind every guest experience

The Sodexo Live! Academy helps more than 35,000 Experience Makers build the skills, confidence and leadership needed to deliver exceptional hospitality across our global network.

Why the Sodexo Live! Academy matters

Hospitality is evolving rapidly. Rising guest expectations, premium experiences and increasingly complex operations require highly skilled teams.

01
For our people
Continuous learning, leadership development and real-world experience help every Experience Maker succeed.
Grow skills. Build careers. Take on new opportunities.
02
For our clients
The Academy helps create consistent service, operational excellence and memorable experiences that strengthen guest satisfaction, brand reputation and long-term performance.
Better trained people deliver better hospitality.
03
For guests
Well-trained teams provide warm, confident service that makes every visit memorable.
Exceptional hospitality, every time.

What makes the Sodexo Live! Academy different?

The Sodexo Live! Academy helps our people continuously develop the skills, knowledge and confidence to deliver exceptional hospitality worldwide.

Built by operators, for operators
Learning is designed by hospitality experts who understand the realities of live events and venue operations.
Global standards with local flexibility
A shared global framework that can be adapted to local markets, venues and cultures.
Role-specific learning pathways
Tailored development for every role, including culinary, operations, sales, leadership and support functions.
Designed to evolve
Training continuously adapts to new guest expectations, technology and hospitality trends.
A long-term investment in people
More than training, the Academy creates career pathways that help attract, develop and retain top hospitality talent.

Building the future of hospitality talent

Our ambition is to develop the world's best hospitality professionals and set the global benchmark for hospitality learning and guest experience excellence. Through continuous learning, innovation and leadership development, the Sodexo Live! Academy prepares today's and tomorrow's Experience Makers to shape the future of hospitality.

Our ambition comes to life through learning initiatives across our global network, including:

Our Learning Approach

The Academy combines multiple learning approaches to help every employee succeed.

Learning & Development
Structured onboarding, technical skills, leadership development and continuous learning programmes tailored to every career stage.
Hands-on Experience
Learning doesn't stop in the classroom. Experience Makers apply new skills directly in venues, events and premium hospitality environments.
Innovation & Best Practices
Teams benefit from operational expertise, industry insights and best practices shared across our international network.
Career Growth
Clear development pathways help employees prepare for new responsibilities and future leadership opportunities.